Shipping policy

Shipping Policy – Kinaloe

Welcome to Kinaloe!

Kinaloe is owned and operated by Intagec LLC.

Thank you for shopping at Kinaloe. This shipping policy applies to all products offered and published by Kinaloe on the website:

👉 https://kinaloe.com

Kinaloe is committed to delivering your product in perfect condition to the address indicated by the customer at checkout. In order to optimize delivery, we kindly ask that you provide a shipping address where delivery can be made during normal business hours.

📦 KINALOE SHIPPING

Kinaloe ships nationwide within the United States and offers international delivery as well.

Orders are shipped and delivered on business days (Monday–Friday, 8:00 AM–5:00 PM).
For security reasons, Kinaloe does not ship to P.O. Boxes or military bases, and we do not fulfill orders when the recipient or delivery address cannot be clearly identified.

💸 SHIPPING COSTS

Kinaloe offers free shipping (applies only to the United States).

For international orders, shipping costs will depend on the delivery location and will be calculated and shown at checkout.

From time to time, we may offer free shipping promotions, which will be applied automatically during checkout when available.

⏱ ORDER PROCESSING TIMES

Processing time: 24 hours.

Orders are processed Monday to Friday from 8:00 AM to 5:00 PM. Orders are not processed on weekends or major U.S. holidays.

Note: Order processing time is separate from shipping time.

🚚 SHIPPING TIMES

  • United States (Priority Mail): 2–3 business days

  • International orders: Vary by destination. Estimated times and costs will be shown at checkout.

Shipping timeframes are estimates and may vary depending on your location.

🔎 ORDER TRACKING

Once your order ships, you will receive an email with a tracking number.
Use that number to follow your package via the carrier’s website.

Note: Kinaloe is not responsible for lost or stolen packages. If your order is lost or stolen, please contact the shipping carrier or reach out to us at the contact information below.

🌍 CUSTOMS DUTIES & TAXES

For international orders, customs duties or import taxes may apply, depending on your country’s regulations.

  • The buyer is responsible for paying any applicable duties or taxes upon delivery.

  • Kinaloe is not responsible for delays, returns, or losses due to non-payment of customs duties.

Please check your local import laws before placing your order.

🕒 DELAYS

Kinaloe is not responsible for shipping or delivery delays caused by:

  • Natural events (e.g. storms, disasters)

  • Courier issues

  • Customs processing delays

We appreciate your patience in such cases.

📦 UNDELIVERED PACKAGES

If the courier cannot deliver the package due to the recipient's absence, the item may be returned to us.
If this occurs, additional shipping charges may apply for resending the package.

❌ WRONG DELIVERY ADDRESS

Kinaloe is not responsible for failed deliveries due to incorrect, incomplete, or outdated shipping addresses.

Please double-check your shipping details at checkout. If your order is returned due to address issues, we may:

  • Charge additional shipping to resend, or

  • Cancel the order and refund the product amount minus the original shipping cost.

🏠 SAFE DELIVERY LOCATIONS

We recommend using a secure delivery location, such as your home or workplace.
Kinaloe is not responsible for packages lost or stolen from insecure delivery points.

✅ SHIPPING COMPLETION

A delivery is considered complete once the order status is marked “completed” or “delivered” by the courier. This tracking update serves as proof of delivery.

📩 CONTACT INFORMATION

If you have any questions about this shipping policy, please contact us via our contact page or using the information below:

Kinaloe,


📧 Email: info@kinaloe.com
🌐 Website: https://kinaloe.com